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7003 - Roam Complete

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We are in trouble with the phenomenon that WIFI reconnects.

The following logs are recorded in the Windows event log.

What does the following log mean?

 

2018/10/12 9:22:32,Netwtw06,7003,なし,7003 - Roam Complete


Intel AC 7260 bluetooth connection interrupted/paused

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Hi there, I've change my old wireless card to Intel AC 7260 (7260.HMWWB.R) for few weeks. It's ok on Internet connection. However, when using bluetooth devices, it often has interrupts, about every 30 - 60mins. For example, my headphone has repeated voice in slow speed (just like playing an old scratched disc music) for few secs. With my mouse, it's interrupted for few secs while moving. Sometimes it's totally lost connections with devices although it still shows that 2 devices connected.

I've made a double check with another bluetooth mice but the problem is still there. However, my friend doesn't have any problem if they using my stuff.

I'm using Sony Vaio FIt 14" laptop (SVF14A16SGS), Windows 10 Home 64-bit (Build 17134).

Bluetooth driver: 20.60.0.4

Please let me know what should I do. Thanks in advance!

How can you tell if the Intel Duel Band wireless-AC 7260 is malfunctioning

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I am running Win10 on an HP Envy Desktop 750-116 connecting wirelessly to a Linksys EA8500 router at 5GHz.  The PC uses an Intel duel band wireless-AC adapter.  Several months ago I started have network disconnects and this is increasing in frequency.  I have to run the MS troubleshooter each time and it "fix"'s the problem.  I've looked at the report generated and cannot tell what the problem is.  All it ever stated is: "Reset the 'Wi-Fi' adapter".

How do I find out what the problem is?  This is getting VERY annoying.

Do the *.Repair.1.etl files contain anything that addresses this?  I don't know how to open these.

Issue with wireless network adapter

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Hello all,

 

Recently I have been encountering a long line of issues with the Intel Dual Band Wireless AC-8260 wireless network adapter.

 

This is strange as I have not encountered any problems in the two years I have owned my ASUS X330C.

 

It all started when I plugged a pair of wired headphones into the laptop. After a few seconds, the Wi-Fi icon on the bottom right of the screen changed to the red x over the monitor icon which shows that I am not connected nor are there connections available.

 

My first instinct was to go into the Device Manager tab and look under the Network Adapters list, and I could not see the Intel Dual Band Wireless AC-8260 even after clicking on 'Show hidden devices', which led me to believe that somehow, the driver had been deleted.

 

I clearly have little to no experience with these sorts of problems, and I'm not sure if whatever caused this was some sort of virus, or an issue with the laptop itself.

 

I would appreciate if anyone could advise me on how to reinstall the correct driver(s) and/or fix the problem to begin with so it never happens again.

 

Thank you!

Intel 8265NGW antenna connectors

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Hi,

I have question regarding antenna connectors on Wireless module Intel 8265NGW. There are two connectors marked 1 AUX and 2 MAIN. We want to use 2.4 GHz and 5 GHz antenna in our design. According to recomodations on web, you should plug in 5Ghz antenna to AUX and 2.4GHz antenna to MAIN connector. But after testing with our microstrip dual 5G/2.4G antenna we found out, that better results (speed, range, Bit error rate) are achieved if antennas are switched - 2G to AUX and 5G to MAIN connector.

Can you please provide information, what is difference between MAIN and AUX connectors and what is recomended configuration of antennas?

AC-9560 V.20.80.00 Erro code in driver manager

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This device cannot start. (Code 10)

 

 

{Operation Failed}

The requested operation was unsuccessful.

Intel AC-8260 Adapter temporary not found or not working

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Since 4 Weeks i have the problem, that temporary my Intel AC-8260 adapter is not found with code 45 (Adapter is not connected to the system)

or with Code 31, Windows could not load the drivers.

 

I have a Lenovo X1 20FC Laptop.

 

The amazing thing is, that sometimes everything works fine and one day later, the problems comes again.

 

So i made few things, like:

- Installing all the newest drivers for AC-8260 from Intel (act. Version: 20.70.1.1).

 

AC-8260.JPG

 

The device Manager says:

At starting the adapter ROOT\NET\0000 there is a problem.

 

Driver Name: oem61.inf

Klassen-GUID: {4d36e972-e325-11ce-bfc1-08002be10318}

Dienst: Netwtw06

Lower Filter:

Upper Filter: vwifibus

Problem: 0x1F

Problemstatus: 0xC00000BB

 

So the sing is, i dont kow, if it is a  hardware problem or a driver problem.

 

May somebody has the answer :-)

 

Best Regards

Reinhard

INTEL WIRELESS-AC 9560 not working with channel 36 and 80MHz width

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Hello,

 

I have observed a weird behavior when I'm connecting my device to an access point that is using channel 36 and 80MHz channel width.

 

Symptom

Client reporting 866Mbps data rate, but the access point tells me the client is running at 13Mbps.

Low throughput and the connection hangs intermittently:

C:\Users\slyh>ping 1.1.1.1 -t

 

 

Pinging 1.1.1.1 with 32 bytes of data:

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

Reply from 1.1.1.1: bytes=32 time=7ms TTL=57

Reply from 1.1.1.1: bytes=32 time=7ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

General failure.

Reply from 1.1.1.1: bytes=32 time=65ms TTL=57

Reply from 1.1.1.1: bytes=32 time=7ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

General failure.

General failure.

General failure.

Reply from 1.1.1.1: bytes=32 time=17ms TTL=57

Reply from 1.1.1.1: bytes=32 time=8ms TTL=57

Reply from 1.1.1.1: bytes=32 time=7ms TTL=57

General failure.

General failure.

Reply from 1.1.1.1: bytes=32 time=58ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

Reply from 1.1.1.1: bytes=32 time=7ms TTL=57

General failure.

General failure.

General failure.

Reply from 1.1.1.1: bytes=32 time=9ms TTL=57

Reply from 1.1.1.1: bytes=32 time=7ms TTL=57

Reply from 1.1.1.1: bytes=32 time=6ms TTL=57

 

 

Ping statistics for 1.1.1.1:

    Packets: Sent = 28, Received = 19, Lost = 9 (32% loss),

Approximate round trip times in milli-seconds:

    Minimum = 6ms, Maximum = 65ms, Average = 13ms

 

Observation

The client works fine when it's connecting to networks which are using any channels other than ch. 36-48.

It will also work if I force the router to use 20MHz/40MHz channel width (even if it's using ch. 36) or set the option "Channel Width for 5GHz" to 20MHz on the client side.

 

The system is running Windows 10 1803, I have tried driver version 20.40, 20.50, 20.80 and the problem insisted. I have also tried to connect to access points from different brands (including Ubiquiti, EnGenius and Aruba). I would like to avoid any hardware fix as the chip is soldered on the motherboard and it will be a mess if I have to get the board repaired or exchanged.


Wireless AC-9560 Slow speed and disconnects on 5Ghz

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Hi,

I'm having probelms with this device. When I'm connected to a 5Ghz network I'm getting frequent disconnects. I'm also experiencing very slow connection speeds when using this device. (17mb/s down and 2mb/s up)

 

I've tried updating the drivers to the latest ones on Intels support website, and I've tried using the drivers on the computer manufacturers website. Both result in no change.

As a further test I ran a speed test on the same hardware using a fresh Linux installation and this gave me full speed. I also created a fresh user account within windows but found this resulted in slow speeds, so this has led me to believe there may be a problem with the drivers.

 

When I have been getting the disconnects I've been seeing these errors and warnings in event viewer:

2018-10-11 20_34_31-Event Viewer.png

 

2018-10-11 20_35_36-Event Viewer.png

Driver from Intel I tried was: 20.80.0.5

Driver from Asus I tried was: 20.60.2.2

 

I've also run the system support utility and have included the results.

Dual Band Wireless-AC 8260 keeps losing connection to routers on 5 GHz band

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Hi,

 

I have an Intel Nuc Windows 10 64-bit computer with Intel Dual Band Wireless-AC 8260 adapter (driver version 20.70.0.5, newest at the time of asking).

 

Every now and then the computer loses the connection to my 5 GHz wireless network. It happens most frequently when re-starting or waking up from hibernation, but it may happen at any time. After the connection has been lost the wireless network can't be found in the list of available networks. The 2.4 GHz network can still be found though. One, or a few restarts solves the issue temporarily.

 

I have tried with two different routers and have the same problem regardless. No other computers or devices on the network has these problems. This incluldes other Windows 10 64-bit computers.

 

Thankful for help.

Erik Henningsson

Intel Dual Band Wireless-AC 8260 slow downloads fast uploads

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I haven't seen this questions asked elsewhere. My Intel AC 8260 wireless has suddenly dropped download speeds, from over 200Mbps last week to .62 Mbps this week. No software or hardware installations or other changes. My upload speeds remain the same, around 10 Mbps. I'm running Windows 10, 64 bit on a Yoga 900.

 

It gets stranger. I thought the problem might be in the AC8260 card, so I installed a USB wireless. Same problem. Upload speeds at 10 Mbps. Download speeds at around 1 Mbps.

 

All other devices in my house (laptops, desktops, iPhone) connect at close to 200 Mbps download, 10Mbps upload. Only the Yoga laptop has this problem.

 

Any help appreciated.

Internals antennas for Intel Dual Band Wireless-AC 8265 ?

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Hi,

I need 2 internals antennas for a Dual Band Wireless-AC 8265.

How can I get theses products ? Which models ?

 

Thank you.

Fred

Intel® Wireless-AC 9560 Device Cannot Start

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As title mentions, This Device cannot start.

 

I Have tried trouble shooting, and this error comes up.

 

I tried to do a clean install of the drivers, a network reset. and even did a pc reset but this issue still comes up.

 

Could it be a hardware problem instead of a software problem at this rate?

 

In my device manager this issue shows,

 

This device cannot start. (Code 10)

 

 

{Operation Failed}

The requested operation was unsuccessful.

 

Any help?

 

file:///C:/Users/Jm's%20PC/AppData/Local/Diagnostics/460911090/2018091503.002/ResultReport.xml#3

Intel (R) Wireless-AC 9560 #2: Has encountered a conflict in resources and could not load

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I have recently purchased a Dell G5 5587 and I am currently experiencing issues with the wifi card. When I go into device manager it says that there is an error 10 code. When I look into the event viewer the message in the title pops up.

 

I have already tried resetting the laptop to the factory state which fixes the problem temporarily and then the same problem reappears. I have also tried doing a network reset but that didn't fix the problem either.

 

I don't know what is causing the problem since the wifi card works after I factory reset my laptop but the device breaks again a few days after. Please help.

AC-8265 Bluetooth

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I recently upgraded my network card to the AC-8265 on my desktop. Everything works fine except the Bluetooth. It no longer responds to any media controls. For example, on my Bluetooth headphones, there are play, next, previous and volume controls and it does not respond to any of them. It used to respond with my older adapter. I know the controls on the headphones work because they do on my other devices. My operating system is Windows 7-64 bit. I cannot find any information about this anywhere. Any help would be greatly appreciated. Thank you in advance for your help. -Dave B

 

 

 

 

Here is the report.


7003 - Roam Complete

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We are in trouble with the phenomenon that WIFI reconnects.

The following logs are recorded in the Windows event log.

What does the following log mean?

 

2018/10/12 9:22:32,Netwtw06,7003,なし,7003 - Roam Complete

Slow wireless speeds with Intel 8265 ac card under windows 10

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We have 2 Dell laptops (Latitude 7490 & 5580). Both have the Intel 8265 ac wireless card installed. Both are running windows 10.

 

Both have been experiencing extremely slow wireless download speeds. By slow I mean less than 1mb down. Upload speeds appear to be fine. This problem occurs on any wireless network (users homes, our work, Starbucks, etc.).

 

Changing the MTU from 1500 to 1400 on the card worked for about a week, Now their speeds are slow yet again.

 

Wired internet works fine.

 

Dell replaced one of the wireless cards and the speeds are still slow.slow.

 

Both are using the latest Intel drivers.

Intel 8265NGW antenna connectors

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Hi,

I have question regarding antenna connectors on Wireless module Intel 8265NGW. There are two connectors marked 1 AUX and 2 MAIN. We want to use 2.4 GHz and 5 GHz antenna in our design. According to recomodations on web, you should plug in 5Ghz antenna to AUX and 2.4GHz antenna to MAIN connector. But after testing with our microstrip dual 5G/2.4G antenna we found out, that better results (speed, range, Bit error rate) are achieved if antennas are switched - 2G to AUX and 5G to MAIN connector.

Can you please provide information, what is difference between MAIN and AUX connectors and what is recomended configuration of antennas?

Why is 8 the max client support in wireless AP mode

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Frequently Asked Questions about Intel® Wireless Adapters

https://www.intel.com/content/www/us/en/support/articles/000006057/network-and-i-o/wireless-networking.html

According to the FAQ question "How many clients are supported when using an Intel® Wireless Adapter for a hosted network?", "The Intel® Wireless Adapter can support a maximum of eight clients on a hosted network."

 

I have a Linux educational project I want to run on a NUC8 box as a content server and wireless router/access point. It needs to support multiple dozens of wireless clients.

 

The Intel NUC models NUC8i5BEK and NUC8i5BEH comes with a soldered-down Intel® Wireless-AC 9560 + Bluetooth 5.0 M.2 card.

Is it limited to 8 clients as the FAQ says generally about Intel Wireless Adapters?

 

I have this project currently running on older NUC5 hardware on Linux with an M.2 Atheros wireless card used in AP mode (access point), and it works fine supporting multiple dozens of connecting wireless clients. But when considering an upgrade to the NUC8, and reading the above FAQ, it says Intel supports a max of 8 clients.

 

Is the max 8 clients a hard limit? Can I change this to support multiple dozens of client connections like the Atheros card?

Wireless AC-3165 Slow speed

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I have this same issue like others. I'm IT specialist and I know lot of computers. I have 2 laptops DELL with Intel Wi-Fi cards. Newest one with AC-3165 on Windows 10 is working very very slow. Full speed is only for 5 seconds and after that is freeze for about 1 minute and again this same loop when I click Wi-Fi icon on taskbar then full speed come back because card is scanning all Wi-Fi networks around but when is not scanning then probably card is switching off. I'm testing this Wi-Fi card on Debian 9.5 and it's work with full speed so this means Windows 10 have broken drivers.

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