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Wifi Connectivity Issues

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Hi,
I am facing the Wifi issues in my laptop, Before formatting PC wifi is working perfectly, then after successful installation of Windows 10, wifi problem occurs. I have done WIndows updates, Wifi Driver Updates, Power Management off, Fn+F3(Acer Laptop wifi key) etc. but there is no luck. I have checked with IDSA(intel support Assistant) it was shows that need to update a wifi driver. i have done the update process successfuly and restarted the PC but still the problem remains same. Please help me out in this Issue and check the Screen Shot Image below

IntelCheck.png

I am waiting for the response

Thank you


Lenovo Yoga 720 with Dual Band AC8265

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Hello,

 

I bought this laptop a few months ago and have noticed very slow wifi connections.

My friend's laptop would get 90 mbps while my laptop would go for 20 mbps..... sometimes even slower..

 

i have searched this forum and tried many things, such as power options, still doesn't help me at all.

 

I am very frustrated with this problem, please help me !

60 sec connect delay with Intel Wireless-N 7260

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Hello,

 

I have a Windows 10 1803 64-bit Lenovo Yoga (all latest updates installed) with Intel Wireless-N 7260. Within the last few months, wireless is taking approx 60-sec to connect when the system boots or comes out of sleep. Once it connects the connection is great (never drops). The system is about 10ft from the wireless access point and initial connection behavior is repeatable regardless how close I get to the AP or if I go to a different location (e.g., library).

 

Intel® Driver & Support Assistant reports the system is running the latest driver (4/29/2018 - 18.33.13.4) and this behavior started either around the last Intel drive update (around when Windows 10 1803 shipped) - so I can't tell if it is a Windows issue, Intel issue or combined. The 7260 wireless worked great with all previous Win 10 builds (I kept updating the 7206 driver as the Intel Drive and Support Assistant published them).  I'd prefer not to rollback to Win 10 1709.

 

Questions

- Are their any Intel diagnostics I can run?

- Is there a newer driver we can try that hasn't been published yet via the Intel Drive and Support Assistant?

 

Thanks!

Not detecting newer driver available - Intel Driver & Support Assistant

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Hello,

 

I have a Lenovo Yoga (Win10 1803) running the Intel Driver & Support Assistant v3.5.1.7 and the system has an Intel Dual Band Wireless-N 7260. The issue is that the Intel Driver & Support Assistant is not detecting when there is a newer WiFi driver available:

 

* Tested the Intel Driver & Support Assistant with Firefox 62.0.2, Edge (1803) and IE11 (1803) - all 3 browsers report that "Your Intel® software is up to date."

 

* The Intel 7260 is using this driver -> Version: 20.70.0 (Previously Released) Date: 7/31/2018, https://downloadcenter.intel.com/download/27989/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?product=75440

 

* However, there is a newer driver available -> Version: 20.80.0 (Latest) Date: 9/11/2018, https://downloadcenter.intel.com/download/28143/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-10?v=t

 

* Lenovo no longer publishes updated drivers for this device so I rely on the  Intel Driver & Support Assistant to keep the drivers up to date (usually needed when a new version of Windows 10 is released every 6 months)

 

Because the Intel Driver & Support Assistant is showing the Intel 7260 WiFi is up to date, I wanted to see if you could check the attached Intel Driver & Support Assistant logs to see why it isn't seeing the newer driver. Also, let me know if there are any other logs I can send over. Thanks!

Antenna connector for 9560NGW wifi card?

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I have the Intel 9560NGW wifi card, which is for the M2 connector on my motherboard (Type E).  What is the name or size of the antenna connectors on this card, please?  They are small, but do not seem to fit the antennas I found with tiny connectors.  If someone can suggest particular antennas for it, preferably that can go to the outside of a case, that would be even better.

Random BSOD with Netwbw02.sys using windows hotspot

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I'm using the Windows hotspot option to extend my WiFi network, and I'm getting random BSODs using the last drivers.

The device is Intel(R) Dual Band Wireless-AC 3160, Driver Version:"18.33.13.4", Intel ® PROSet/Wireless Software Version:"20.70.0.0"

This is the report:

 

Crash dump file:        C:\WINDOWS\memory.dmp
Date/time:              13/09/2018 03:17:37 AM GMT
Uptime:                 3 days, 22:19:26
Machine:                DESKTOP-NJCJO5G
Bug check name:         KERNEL_SECURITY_CHECK_FAILURE
Bug check code:         0x139
Bug check parm 1:       0x3
Bug check parm 2:       0xFFFFF2801E60BB80
Bug check parm 3:       0xFFFFF2801E60BAD8
Bug check parm 4:       0x0
Probably caused by:     netwbw02.sys
Driver description:     Intel® Wireless WiFi Link Driver
Driver product:         Intel® Wireless WiFi Link Adapter
Driver company:         Intel Corporation
OS build:               Built by: 17134.1.amd64fre.rs4_release.180410-1804
Architecture:           x64 (64 bit)
CPU count:              8
Page size:              4096

Bug check description:
The kernel has detected the corruption of a critical data structure.

Comments:

A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).

 

I tried to analyze the dump with WinDbg but I can't really use it properly since I don't have the symbols for the driver (netwbw02.pdb). The only information I could see is that the driver caused a stack buffer overrun, as reported by vwififlt.sys

Thank you for your attention.

 

Wifi issue with AC 7260

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Hi all, I was hoping I might find a solution other than buying a new wireless adapter. I am currently unable to detect a wireless signal, and the wifi LED is off- however, the Bluetooth works fine.

 

I'm running Windows 10 64 bit, and I have a MSI Z170A Gaming Pro motherboard. Both are up to date.

 

I'm not terribly computer savvy, but I've tried the following without success:

 

  • I have uninstalled, restarted my pc, and installed the current driver. (20.50.0)
  • I have uninstalled the current driver and tried a couple older versions to no avail.
  • I can see the adapter in Device Manager, and when I try to troubleshoot through Windows I receive a  " This device is not configured correctly. (Code 1) Driver is not intended for this platform." message.
  • I have removed the card itself from the PCI slot and into another slot. Nothing changed.
  • In the Event Viewer, there is a message saying "The device could not be migrated."

 

I cannot tell if anything truly triggered this or not: I simply booted my pc up a couple weeks ago and wasn't able to connect.

 

Thanks,
-Kayla.

Code 10 on Intel Wireless Ac 9560

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Got an Acer Nitro 5 a few days ago. Worked perfectly fine that night. Next day wifi would occasionally cut out. Today the wireless adapter will only give me a code 10 error, indicating a driver/hardware failure. Tried all solutions I could find as far as the drivers go with no luck. I think the adapter may have come loose inside the laptop. I want to make sure I'm not missing some "duh" solution before I open this up, or if I'm better of taking it to a shop to have a guy do it for me.


Permanently deleting networks from available networks

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Judging by replies in other forums, there may be nothing that can be done but I wanted to give it another shot.  I would like to permanently delete (not forget) networks that I set up and no longer use.  I have Windows 10 Pro Version 10.0.17134 Build 17134 on an Alienware 17 R3 laptop computer.  The processor is Intel(R) Core(TM) i7-6820HK CPU @ 2.70GHz, 2701 Mhz with an Intel(R) Dual Band Wireless-AC8260 Network Adapter. My Router is an ASUS RT-AC88U.  I have tried “Manage All Networks” and “Forget”, and netsh wlan delete profile name=.  They do not permanently delete the networks from “Show Available Networks.”  These are networks that I created previously but don’t use anymore. How do I permanently delete them?

Intel dual band wireless-AC 7265 great problem

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Hello, i use notebook UX303L about 2 years, it has a wireless-AC 7265 adapter,i t works very poorly, because dual-band with bluetooth, bluetooth works on the same frequency as Wi-Fi and interferes with each other.
if I disable bluetooth then the wifi works well. 
I tried to buy another one of the same adapter, but the problem was repeated.  Installing newer drivers does not help. 
Maybe I'll try to buy a newer adapter...

Intel AC 7260 bluetooth connection interrupted/paused

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Hi there, I've change my old wireless card to Intel AC 7260 (7260.HMWWB.R) for few weeks. It's ok on Internet connection. However, when using bluetooth devices, it often has interrupts, about every 30 - 60mins. For example, my headphone has repeated voice in slow speed (just like playing an old scratched disc music) for few secs. With my mouse, it's interrupted for few secs while moving. Sometimes it's totally lost connections with devices although it still shows that 2 devices connected.

I've made a double check with another bluetooth mice but the problem is still there. However, my friend doesn't have any problem if they using my stuff.

I'm using Sony Vaio FIt 14" laptop (SVF14A16SGS), Windows 10 Home 64-bit (Build 17134).

Bluetooth driver: 20.60.0.4

Please let me know what should I do. Thanks in advance!

Intel(R) Dual Band Wireless-AC 8265 keeps dropping connection

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Hello everyone, this is not a question it's just my report.

 

If you have recently updated your Wireless card in your notebook you may discovered you are having major issues with internet keeps disconnecting and reconnecting and having problems with DNS. I couldn't fix the issue for a long time until I reverted back to old drivers.

 

I discovered that the issue was with this program and drivers:  Intel® PROSet/Wireless Software and Drivers for Windows® 10 64-bit, Version: 20.70.0 and 20.80.0

 

What I did was that I reverted back to these drivers: Intel® PROSet/Wireless Software and Drivers for Windows® 10 64-bit, Version: 20.60.0.7.

 

Now everything works perfectly and no more issues and problems with Wi-FI card dropping connection. I hope Intel your programmers will find the issue beacuse I think there is a bug in these drivers. Hope you could resolve it.

 

My setup is:

 

Lenovo ThinkPad-X1-Carbon-5th-Generation-Laptop

Microsoft Windows 10 Pro (64-bit) Version: 1803

 

Have a nice day!

 

Regards,

 

Janez

Intel 9462 (Code 10)

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This card came with the Dell laptop will not start regardless of the driver version.  I have tried 20.50 to 20.80.  None of them worked.  The card is recognized by Windows 10.  Dell service rep suggested rolling back to Windows April update.  Installed the update and still experience the same issue.  I am wondering if the card should be replaced.  Any one can give me some pointer to remedy the issue?

Intel AC 7260 Windows 10 Disconnect Problems

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This appears to be a common problem so I thought I would add my complaint to the mix to see if Intel will finally take action (that's a joke, by the way). I have a 3 year old Lenovo W541 with an Intel AC 7260 wireless adapter. For the first 2 years, I had Windows 7 loaded and never had a problem. Then I decided to upgrade to Windows 10 and that's when things started to fall apart. I now experience sporadic wifi disconnects. This happens at home and also at work (2 different locations). At home, I have dozens of devices connected to my router, including our smart TV that we stream content to, and none of them experience any problems. Just this system. And at work, hundreds of devices connected to a state-of-the-art Cisco wireless network... and so far, I'm the only one with problems.

 

It usually starts with several of these...

 

The description for Event ID 8000 from source NETwNb64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\NDMP11

Intel(R) Dual Band Wireless-AC 7260

 

And then one or more of these will be thrown in...

 

The network interface "Intel(R) Dual Band Wireless-AC 7260" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets.

Reason: The network driver requested that it be reset.

This network interface has reset 1 time(s) since it was last initialized.

 

I've tried dozens of different fixes I found on the Internet, most from various Intel sites. Most recently, I rebuilt the laptop from scratch only to end up in the same boat a few days later. I've tried the stock Windows 10 drivers. I've tried the latest Lenovo drivers. And I've tried the latest drivers from Intel, both the full driver install and just the base driver install. All produce the same symptoms. I'm about ready to give up.

 

You know what is most amazing about this? It's the utter lack of any real attempt by Intel to fix this. It's clear that there is a real issue with the Windows 10 driver base for this product. But Intel just keeps blaming everything and everyone else. Like I said, I'm about to give up and go the route of a USB stick, as kludgey as that sounds, but I thought I would give this one last try. It also allows me to vent my frustration with the world.

Intel NUC NUC8I7HVK AC 8265 Wifi Slow

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I'm getting pretty poor wifi on my new NUC with AC 8265 Wifi.   I've got 150Mb internet, and am getting around 25mb down consistently.  If I tweak some settings on the advanced settings of the NIC, I can get a little more than that, but not much.   With my macbook pro in the same location, I am getting close to 150mb down, which is what I typically get from all my devices, wired or wireless.

 

I've tried 2 different routers to see if it follows, the NUC has slow speed regardless compared to all my other devices.  

 

I've updated bios, updated latest drivers, tried enabling/disabling Intel Connection settings for the SSID, nothing really changes.  The best luck I have had, was to totally delete the driver from Intel thru device manager, reboot, and let Windows pick the best one, I was able to get closer to 50mb down.  Updating to latest intel drivers, 20.70.1.1, speeds go back to 25mb.  Copying files from my NAS on my LAN is also about the same speed, while other devices all much faster.

 

Attached is the SSU output of my system.  Running Win 10 enterprise, latest 1803 release.

 

Thanks for any advice.

 

 

"Intel(R) Dual Band Wireless-AC 8265"

                    Access Point:"e2:55:6d:af:b7:10"

                    Authentication:"WPA2-Personal"

                    Availability:"Running or Full Power"

                    - "Caption":"Intel(R) Dual Band Wireless-AC 8265"

                         Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Dual+Band+Wireless+AC+8265"

                    Channel:"36"

                    Cipher:"CCMP"

                    CoInstallers:"Not Available"

                    Connection Mode:"Auto Connect"

                    Default IP Gateway:"192.168.100.1"

                    DHCP Enabled:"Yes"

                    DHCP Lease Expires:"10/02/2018 09:48 AM"

                    DHCP Lease Obtained:"10/01/2018 10:35 AM"

                    DHCP Server:"192.168.100.1"

                    Driver:"Netwtw06.sys"

                    Driver Date:"07/10/2018 12:00 AM"

                    Driver Path:"C:\Windows\system32\drivers\Netwtw06.sys"

                    Driver Provider:"Intel"

                    Driver Version:"20.70.1.1"

                    Index:"0002"

                    INF:"oem37.inf"

                    INF Section:"Install_MPCIEX_GENM21_8265_AC_2x2_HMC_WINT_64_AC"

                    Install Date:"Not Available"

                    Installed:"Yes"

                    IP Address:"192.168.100.206;fe80::8f4:c2ea:e928:d917"

                    IP Subnet:"255.255.255.0;64"

                    Last Error Code:"Not Available"

                    Last Error Code Description:"Not Available"

                    Last Reset:"10/01/2018 10:24 AM"

                    Location:"PCI bus 6, device 0, function 0"

                    MAC Address:"0C:54:15:EB:35:8E"

                    Manufacturer:"Intel Corporation"

                    Media Type:

                    Net Connection ID:"Wi-Fi"

                    NetCfgInstanceId:"{95519432-BD12-417B-B6DC-A2B72ECF9CCE}"

                    Network Name:"EKFA"

                    Network Type:"Infrastructure"

                    Number of VLANs:"0"

                    PNP Device ID:"PCI\VEN_8086&DEV_24FD&SUBSYS_10108086&REV_78\4&1A9424EB&0&00E2"

                    Port:"Not Available"

                    Power Management (Low Power):"Not Available"

                    Power Management (Wake On LAN):"Not Available"

                    Power Management (Wake on Magic Packet):"Not Available"

                    Power Management Capabilities:"Not Available"

                    Power Management Supported:"No"

                    Product Type:"Intel(R) Dual Band Wireless-AC 8265"

                    Profile:"EKFA"

                    Radio Type:"802.11ac"

                    Receive Rate:"86.7 Mbps"

                    Service Name:"Netwtw06"

                    Signal Strength:"75%"

                    State:"connected"

                    Status:"Enabled"

                    Team Name:"Not in a team"

                    Temperature:

                    Transmit Rate:"86.7 Mbps"

                    Type:"Ethernet 802.3"

                    - "Service Bindings"

                         Client for Microsoft Networks:

                         File and Printer Sharing for Microsoft Networks:

                         Internet Protocol Version 4 (TCP/IPv4):

                         Internet Protocol Version 6 (TCP/IPv6):

                         Link-Layer Topology Discovery Mapper I/O Driver:

                         Link-Layer Topology Discovery Responder:

                         Microsoft LLDP Protocol Driver:

                         QoS Packet Scheduler:

                    - "Settings"

                         *DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"

                         *PacketCoalescing:Packet Coalescing:"Enabled (1)"

                         *PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"

                         *PMNSOffload:NS offload for WoWLAN:"Enabled (1)"

                         *PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"

                         *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"

                         *WakeOnPattern:Wake on Pattern Match:"Enabled (1)"

                         ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"

                         ChannelWidth52:Channel Width for 5GHz:"Auto (1)"

                         CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"

                         FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"

                         IbssTxPower:Transmit Power:"5. Highest (100)"

                         IEEE11nMode:802.11n/ac Wireless Mode:"802.11ac (2)"

                         MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"

                         RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"

                         RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"

                         ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"

                         uAPSDSupport:U-APSD support:"Disabled (0)"

                         WirelessMode:802.11a/b/g Wireless Mode:"1. 5GHz  802.11a (17)"


AC-8265 Bluetooth

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I recently upgraded my network card to the AC-8265 on my desktop. Everything works fine except the Bluetooth. It no longer responds to any media controls. For example, on my Bluetooth headphones, there are play, next, previous and volume controls and it does not respond to any of them. It used to respond with my older adapter. I know the controls on the headphones work because they do on my other devices. My operating system is Windows 7-64 bit. I cannot find any information about this anywhere. Any help would be greatly appreciated. Thank you in advance for your help. -Dave B

 

 

 

 

Here is the report.

Code 10 on Intel Wireless Ac 9560

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Got an Acer Nitro 5 a few days ago. Worked perfectly fine that night. Next day wifi would occasionally cut out. Today the wireless adapter will only give me a code 10 error, indicating a driver/hardware failure. Tried all solutions I could find as far as the drivers go with no luck. I think the adapter may have come loose inside the laptop. I want to make sure I'm not missing some "duh" solution before I open this up, or if I'm better of taking it to a shop to have a guy do it for me.

OEM antenna FCC certification

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Hello,

we choose flexible plannar antennas Molex 146153-1300 to our currently developed product that has internal PC motherboard with M2 PCI slot. 

Antennas will be used with Intel 9260NGW.NV wireless module.

Unit will be sale worldwide including EUR, US, Canada, Korea and New Zealand.

 

Do we need any additional certification to use this antennas with Intel wifi module?

Do you have any further information on this?

 

We presume, that we can just use any internal wifi antenna that will be suitable to our design with Intel wifi module and than use FCC ID of that wifi module.

Because antenna is passive part and is in range specified by table above, we assume that it does not need any other FCC certifiction. Correct? 

 

Please let me know if there is any question, 

Thank you

Win 7 -64 bit wireless problem

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hello everyone.

 

I am having some problem with my Intel wireless when I open more than 1-page special youtube it will disconnect like the wireless can't handle more than 1-page iam use win 7 I try to read a lot of article about this and see youtube in my phone but still i keep having this problem I have my intel  @ Drive & support assistant programme but still I keep having the issue can u plz help me .

 

 

 

 

sorry for my English if it not that good.

 

 

my pc  Drive is in the attachment

Issues with both 8260, 8265 drivers after 19.0.1 for radius EAP-TLS

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Hello we have a strange issue which is reoccuring on all HP elitebooks using 8260 and 8265 networks. All drivers after 19.0.1 will fail getting internet access when connected To windows 2012R2 fully updated NPS using certificate (eap-tls)

 

When we however install a wifi driver earlier or at the level of 19.0.1 it works flawless. For 8260 we have tried 18.40 and it works great and for 8265 we tried the first driver 19.0.1 and it worked great.

 

All clients no matter the version will be able to connect and authorize radius, they will all get a valid ip adress and dns servers aswell as default gateway but after that the "new" drivers will stop working. Almost like they are missing a route or something.

 

The network for the Client will not work although the wifi still reports connected , working. on the newer drivers

 

The solution with using older drivers has worked on 3 of 3 clients all with similar issues so this IS an issue with the intel driver. Windows 10 version has ranged from the newest to 16xx versions, it doesn´t seem to matter

 

Anything previously reported? any solution to this issue?

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