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Intel AC 7260 in Asus G73SW + Win10 - No-Go

August 13, 2018, 4:41 pm
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As in thread title.

 

This laptop originally shipped with some Atheros ABGN 2.4 Ghz only card which works just fine but it's quite slow by todays standards. So I googled and found the Intel 7260 Dual-Band AC card and acquired one.

 

I was expecting it to be a simple plug-n-play operation but that has not been the case.

 

After installing this Wi-Fi adapter in my laptop, I found that it shows in device manager with an excl mark next to it. It says "The device cannot start (Code 10)."

 

The event log is showing

 

Device PCI\VEN_8086&DEV_08B2&SUBSYS_42708086&REV_63\0C8BFDFFFF07EB6700 had a problem starting. Driver Name: oem56.inf Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Service: NETwNb64 Lower Filters: Upper Filters: vwifibus Problem: 0xA Problem Status: 0xC0000001

 

and

Device PCI\VEN_8086&DEV_08B2&SUBSYS_42708086&REV_63\0C8BFDFFFF07EB6700 had a problem starting. Driver Name: netwbw02.inf Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318} Service: NETwNb64 Lower Filters: Upper Filters: vwifibus Problem: 0xA Problem Status: 0xC0000001

 

I presume the second one is for Bluetooth.

 

I have attached the device manager screenshot as well.

 

Where to from here?

 

Here is what I've tried so far:

- Install the driver through windows update (no go)

- Install the latest driver from the Intel Website, then fully uninstall it with "Discard", run disk cleanup, install again, reboot - no go. [per the steps in this thread]

- Uninstall the driver thru device manager (Right Click > Uninstall > Delete Drivers) then install the latest driver package from intel website - no go.

- Ensured the BIOS of the laptop is the latest version.

- Reinstalled Win 10 and first thing I installed was the Intel Driver - still no go. Device cannot start, code 10.

 

I was beginning to think the card was faulty until I booted up Ubuntu 18.04 Live on my machine - the wi-fi works great out of the box so obviously this is some sort of Windows driver problem.

 

Any insight appreciated.

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Can't Find Any Bluetooth Devices - AC 9260

August 13, 2018, 11:31 pm
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The bluetooth on my AC 9260 can't connect with any devices. I am trying to connect my WMR controllers and the bluetooth is not recognizing them. I have a laptop that pairs the controllers fine, and even my phone can see the controllers, however my desktop with the AC 9260 can't find any bluetooth device. My computer says the bluetooth is on and functioning properly and my computer is discoverable. When I try to troubleshoot, I get the error the Intel (R) wireless bluetooth(R) is an older USB device and might not work with USB 3.0. Please advise.

 

Thanks,

 

Derek

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Wifi issue with AC 7260

May 20, 2018, 5:51 pm
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Hi all, I was hoping I might find a solution other than buying a new wireless adapter. I am currently unable to detect a wireless signal, and the wifi LED is off- however, the Bluetooth works fine.

 

I'm running Windows 10 64 bit, and I have a MSI Z170A Gaming Pro motherboard. Both are up to date.

 

I'm not terribly computer savvy, but I've tried the following without success:

 

  • I have uninstalled, restarted my pc, and installed the current driver. (20.50.0)
  • I have uninstalled the current driver and tried a couple older versions to no avail.
  • I can see the adapter in Device Manager, and when I try to troubleshoot through Windows I receive a  " This device is not configured correctly. (Code 1) Driver is not intended for this platform." message.
  • I have removed the card itself from the PCI slot and into another slot. Nothing changed.
  • In the Event Viewer, there is a message saying "The device could not be migrated."

 

I cannot tell if anything truly triggered this or not: I simply booted my pc up a couple weeks ago and wasn't able to connect.

 

Thanks,
-Kayla.

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Problem with the AC-7260 constantly disconnecting AC speed not availble

January 6, 2018, 7:02 am
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Hi i'm having problem with this card and honnesly it already worked with older microsoft drivers and now it doesn't anymore.
I tried to roll back but can't make it work anymore.

 

Channel width 5.2ghz auto just won't stay connected more than few seconds.

 

At 20 mhz it'S more stable but i bought the card for ac speeds...

 

Just an FYI for anyone interested. I have a Intel AC 7260 dual band wifi card in my Zotac ID90.

 

"Wifi Proset" Windows 10 64b.

 

New Driver Version - 18.33.11.2

 

here is the ssu file

 

My router is a netgear x10 r8900 and also had netgear r7000. Same result, the problem is in intel drivers because it already worked.

 

Thanks for your help.

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Bluetooth pairing systematically lost after 2nd Windows reboot.

August 6, 2018, 7:35 am
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Hello

 

I have the following issue after Windows 10 x64 1803 upgrade from 1709. 

The bluetooth pairing is systematically lost after 2nd reboot. My remote device is a Samsung Galaxy S8 Android v8.0 and Samsung Exp v9.0 (G950FXXU3CRGH/G950F0XM3CRGH/G950FXXU3CRGH) with Android app working in BLE peripheral mode.

 

I have scanned my PC with 'Intel diagnostic tool' and updated to the latest driver version below but the issue is not fixed and bluetooth device keep continuing to disappear from device manager. (pairing still visible on the smartphone side)

 

Do you know why an android device could disappear from the windows pairing menu and bluetooth device manager menu ?

 

Version details:

   DELL  Latitude 7480

   Intel Dual Band-AC 8265  20.70.0.5  -  Intel wireless Bluettooh to latest driver version 20.70.0.4 

Find also enclosed a more detailed system report.

 

Regards

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8265NGWMG.DTX1 FCC Approval

August 14, 2018, 10:51 am
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Is wireless module kit 8265NGWMG.DTX1 FCC approved when using supplied antenna? If yes, can I get a link to the FCC report?

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Problem with ProSet Wireless software v 20.70.0

August 12, 2018, 10:21 pm
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Greetings, I have Intel Core i 5 8th Gen. Windows 10 Pro 64--bit. I have all the latest updates. I have installed Intel Support and Driver Assistant. I attempted to install Intel ProSet/Wireless software v 20.70.0. The reply was, installation blocked. The software package cannot be installed on your system. Please resolve these errors and retry installation. Thank you.

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Acess point problem with Intel wiresless adapter

August 14, 2018, 3:05 pm
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Hi.

 

My oldest daughter is at the university. She uses a Toshiba laptop that has an internal Intel wireless chip. They have a campus wide wireless network, which has always the same SSID with several routers spread out.

By sheer bad luck the router that is picked 90%+ of the times by her laptop in the classroom where she spends most of her time is incompatible with this chip and although it gives a connection no data gets through or if it manages to it's at dismal speeds. Through logging and help of some software I was able to find out this and the MAC address of the culprit. She contacted the IT department and they simply won't solve it. She has another colleague who has the same problem, same chipset. Software upgrades have not solved it, neither Windows updates on neither portable, this has been going on for almost a year.

 

Yes she can use one USB Wireless adapter but this is a big room, the routers are most probably outside in the corridors and only way to pick a decent signal is to use one with a decent antenna. This is not practical and it's even dangerous, as already twice one of her colleagues has almost broke the adapter and USB port by accident as there's too much people in the class and this is bound to happen other times.

 

So my question is: can I block, blacklist or anything similar the MAC address of the crazy router so that the Intel Wireless adapter picks another and ignores the problematic one? Sometimes she's able to pick another 2 routers which work without issues. I've been trying to find out this information, can't find anything anywhere.

 

The portable has Windows 10. I don't think Windows has anything like this, but I could be wrong, I was hoping the Intel drivers would be able to do anything to help.

 

Please don't tell me to install new drivers, update windows, this has been tried lots of times in her laptop and sometimes on the other one with the same chipset. it's just some weirdproblem with this router and the Intel chipset that will be really hard to solve, so I'm trying to find a easier and more viable solution.

 

Thanks,

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Intel AC 8265 keeps dropping connection driver problem

July 29, 2018, 9:13 am
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My device is Zenbook UX430UN with Intel Dual Band Wireless-AC 8265 with driver version : 20.30.0.7. I got an occurring problem where suddenly I don't receive internet for 10 minutes, even when I near the router, I've checked the connection bar information on windows and weirdly it has a 100% connection signal, it even says that it has a great signal quality from control panel (and it says internet access), the network is working flawlessly on many devices (All phones tablet running android (various devices and OSs) and iOS device worked fine). At first I thought it must be windows 10 problem, but since I DUAL BOOTED my device with Ubuntu AND THE PROBLEM STILL PERSIST, I'm confident it must be something with the wireless adapter!!

 

Surprise-surprise there's a lot of people experiencing this exact problem in intel own forum with the EXACT MODEL from last year, and wtf intel? Still no fix? Or you just don't care.

o AC8260 & AC8265 major connection issues with Asus routers ...

o intel wireless ac8260 connection issue

o https://www.cyberpowerpc.com/forum/intel-dual-band-wirelessac-8260-wifi-problems_topic51171.html

 

I ran windows diagnostic multiple times and each attempt is showing different error message :

o Windows could not automatically detect this network's proxy settings

o Your computer appears to be correctly configured, but the device or resource (primary DNS server) is not responding

o website (wpad.local) is online but isn't responding to connection

     - The remote computer isn't responding to connections on port 80, possibly due to firewall or security policy settings, or because it might be temporarily unavailable.

 

I also run flush the DNS, reset the wireless adapter, still no luck.

 

And its so weird that this issue only happened to this specific router :

Software VersionRP2648
Hardware VersionWKF2.134.285f4G
Device ModelAN5506-04-F
Device DescriptionGPON
ONU StateO5(STATE_OPERATION)
ONU Regist StateOK
LOIDfiberhome
CPU Usage1.00%
Memory Usage45.62%
Web Server port80

 

Since I traveled alot, this problem never occur during hotspot from my phone, but I'm confident its the AC 8265's problem

 

I've reset the router couple times yet the problem still persist, the only way to solve this right now is to manually shut down my router, surf the web for 5 minutes just to lost it again (I have to do this over and over again!), I contacted my ISP technician (Telkom Indihome Indonesia) (since they the one that provided the router) and they assume it has to do with my wireless adapter, hard to say, but I believed them.

 

If you're going to tell to :
o Reinstall windows, I ain't gonna do that! I've tried it on Ubuntu and its still showing the exact same issue! So don't tell me to do that.o Update your wireless driver, 20.30.0.7 is the latest from intel

o Reset your router, I've done it!

 

And pleaase for the sake of god! My ISP already blamed intel for their poor wireless adapter, I don't want this to became a blaming game between Intel and my ISP (router provider).

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Intel® Dual Band Wireless-AC 7260 Driver 18.33.11.3 / Connectivity issues on Windows 10 RS3

December 10, 2017, 7:03 am
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So is the original issue discussed in this thread thought to have been resolved from Intel’s perspective, Carlos?

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8265NGW 2.4GHz AP mode FCC

August 15, 2018, 6:50 am
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Hi,

I have question regarding Acess point mode on intel 8265NGW wifi module. Is the AP mode included in FCC certification? AND if so, is it certified only on 2.4GHz or also on 5GHz?

We want to use this wifi module in medcal device which we develope, but we don't want to undertake any aditional certifications, so it would be perfect, if AP mode was included in FCC.

 

Thank you,

Vaclav Kadlcek

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Dual Band Wireless-AC 7260 : this device cannot start (code 10)

August 15, 2018, 9:53 am
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I had trouble with the Bluetooth in my laptop, my mouse always kept disconnecting and requiring un-installing the device and rebooting to get it to work.  Sometimes it would show a power failure error.

 

I bought a new device, installed it in my Windows 10 x 64 1803 laptop and now I get this error but f I boot in to Linux Mint 19 it works perfectly.  I've tried uninstalling the driver software rebooting etc etc but nothing I try will make it work.  I will clean install Windows if that is what is needed but is there something else I can try first.

 

dualband_wireless-ac7260.PNG

dualband_wireless-ac7260_ii.PNG

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Slow speeds with Wireless-N 7260

July 24, 2018, 4:26 pm
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Hello,

I am having very slow download speeds (6 Mbps) when I'm connected to the wireless router.  When I'm connected directly to the modem, I get speeds around 65 Mbps.  My wife's computer, however, gets speeds around 45 Mbps when it is connected to the internet.  I've looked online for other help, but haven't been able to find anything.  I have Windows 10 on a Dell Inspiron 7437.  Thanks!

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AC 8265 constantly resetting

July 25, 2018, 5:32 am
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Hi Support,

 

I am having a problem with the AC 8265 wireless adapter in my Lenovo Yoga 720.

 

It is constantly resetting, reporting the following events:

     5007 - TX/CMD timeout (TfdQueue hanged

 

     The network interface "Intel(R) Dual Band Wireless-AC 8265" has begun resetting.  There will be a momentary disruption in network connectivity while the hardware resets. Reason: The network driver requested that it be reset. This network interface has reset 48 time(s) since it was last initialized.

 

     Intel(R) Dual Band Wireless-AC 8265 : The network adapter has returned an invalid value to the driver.

 

This has happened since I bought the machine. I have actually returned the first machine over this issue as it was unusable. Now the issue has surfaced in the second machine.

 

I have tried downloading the latest drivers (currently using 20.60.0.7), uninstalling and 'discovering' the adaptor, but my wireless connection is unusable.

 

Are you able to help?

 

Thanks

Simon

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Internet Faster on Phone than PC

July 26, 2018, 7:39 am
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Intel Dual Band Wireless-AC 8260 without bluetooth?

August 16, 2018, 10:33 am
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I have a Thinkpad T460p with the Intel Dual Band Wireless-AC 8260.

 

Thing is, supposedly this card does have Bluetooth integrated, but I can't find any Bluetooth entry under Device Manager. I did verify in the BIOS for the Bluetooth to be enabled and did also installed this driver BT_20.60.0_64_Win7.exe

 

These are the Hardware IDs:

PCI\VEN_8086&DEV_24F3&SUBSYS_01308086&REV_3A

PCI\VEN_8086&DEV_24F3&SUBSYS_01308086

PCI\VEN_8086&DEV_24F3&CC_028000

PCI\VEN_8086&DEV_24F3&CC_0280

 

Driver version is 19.10.2.1 from 10/10/2016.

 

Is there a 8260 card without bluetooth or what am I missing here?

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Windows 10 Mobile Hotspot not working

August 6, 2018, 2:04 pm
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I have a Windows 10 laptop with an Intel AC 8265 WiFi card.  I have loaded the latest driver (Ver 20.70.0.5).

 

When I enable the Windows 10 Mobile Hotspot feature, it shows 0 of 8 connections.  I can connect to my laptop from both my iPhone and iPAD, but in both cases the connection hangs with a "No Internet" status.  In addition, the laptop does not show any connections to the hotspot.

 

HELP

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Upgrading from 3160HMW to 7260HMW

July 20, 2018, 2:42 pm
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I'm looking to upgrade my MSI laptop's wireless-AC card from a 3160HMW to 7260HMW.  The 7260HMW was discontinued by Intel quite a while ago, so I'm checking the secondary markets for a card.  I see a lot of the wireless-AC cards available for the secondary market are labeled "PTA APPROVED MODEL".  I presume that the label is to satisfy Pakistani regulations for sale of radio equipment here, but is the underlying hardware exactly the same as other 7260HMW cards sold in the rest of the world?  That is, if I bought a "PTA" card for use in Canada, would it work?

 

 

Thanks,

 

 

Bryan

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Intel Dual Band Wireless-AC 3165 go too slow.

December 1, 2017, 5:31 pm
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Hi, I bought a brand new Dell inspiron 15 7000 and it comes with de Dual Band Wireless-AC 3165, since I started used I noticed that it goes too slow in Internet so I updated the controller and all the hardware of the laptop in order to get better performace but nothing works.  Other problem is that I can not connect to a VPN using the wireless connection but the Ethernet goes nice.

 

 

Please help me. 

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Wifi issue with AC 7260

May 20, 2018, 5:51 pm
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Hi all, I was hoping I might find a solution other than buying a new wireless adapter. I am currently unable to detect a wireless signal, and the wifi LED is off- however, the Bluetooth works fine.

 

I'm running Windows 10 64 bit, and I have a MSI Z170A Gaming Pro motherboard. Both are up to date.

 

I'm not terribly computer savvy, but I've tried the following without success:

 

  • I have uninstalled, restarted my pc, and installed the current driver. (20.50.0)
  • I have uninstalled the current driver and tried a couple older versions to no avail.
  • I can see the adapter in Device Manager, and when I try to troubleshoot through Windows I receive a  " This device is not configured correctly. (Code 1) Driver is not intended for this platform." message.
  • I have removed the card itself from the PCI slot and into another slot. Nothing changed.
  • In the Event Viewer, there is a message saying "The device could not be migrated."

 

I cannot tell if anything truly triggered this or not: I simply booted my pc up a couple weeks ago and wasn't able to connect.

 

Thanks,
-Kayla.

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