I have an Intel Dual Band wireless AC 8265 card and it's seeing ac networks as only n. My laptop sees the 5GHz band I'm connecting to as ac, while my desktop card only sees it as n. The drivers I have installed were the ones on the disc I got with the card (version 19.10.10.2).

Hello

I have laptop Lenovo 700-17ISK with Windows 10. And everything was ok, but Intel Utility shows me that i need to updated driver for bluetooth.

Ok i downloaded it, but can't install.

I uninstalled driver manually, and now i just can't install new driver.

Bluetooth service started.

I downloaded all possible drivers for Wireless-AC 8260 and for bluetooth. wi-fi works perfect, bluetooth - no.

latest current drivers for Wireless-AC 8260 is "PROSet/Wireless Software and Drivers for Windows® 10" Version:20.30.1    Date:2/6/2018

last current version for BT "Intel® Wireless Bluetooth® for Windows® 10 " Version:20.30.0    Date:2/6/2018

In device manager bluetooth looks like unknow device

After "Driver update" in Device manager i always get this

In device description i see error code 28

Can someone help me with my problem ?

Hi,

I had some issues with BSODs on AC7260 (see here https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/tcpipsys-bsod-on-lenovo-t440s/22257470-7173-4a6b-96e3-dbc76713396e for details) so I have recently used Intel DSA to update to the latest version of wireless drivers for my WiFi (18.33.11.2, released just several days ago). The updated driver presumably fixes BSODs (at least according to the changelog) and indeed I have not seen any BSODs since the installation of updated driver.

However, after the installation of the new driver version I see frequent disconnects with no useful diagnostic information available from Intel Wireless Event Viewer. I am attaching the diagnostic log that I was able to produce (nothing useful really) and also the information on the WiFi/access point vendor.

Any ideas?

Halleck

#Event,Source,Time,Error Severity,Domain,User,Description

1,EvtEngine,03/15/2018 17:31:02,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

2,S24EvMon,03/15/2018 17:30:42,Information,TCP/IP,SYSTEM,VoIP: Got link down - deleting flows .

3,ZCfgSvc,03/15/2018 17:30:42,Information,Security,SYSTEM,Link down Wireless Profile: XXXXWifi

4,ZCfgSvc,03/15/2018 17:30:06,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

5,ZCfgSvc,03/15/2018 17:28:08,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

6,EvtEngine,03/15/2018 17:26:21,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

7,EvtEngine,03/15/2018 17:26:09,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

8,ZCfgSvc,03/15/2018 17:26:09,Success,Security,SYSTEM,Connected Wireless Profile: XXXXWifi

9,ZCfgSvc,03/15/2018 17:26:09,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

10,ZCfgSvc,03/15/2018 17:26:09,Success,Security,SYSTEM,Link up Wireless Profile: XXXXWifi

11,S24EvMon,03/15/2018 17:26:09,Information,General,SYSTEM,Start Wireless Connection

12,EvtEngine,03/15/2018 17:25:27,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

13,S24EvMon,03/15/2018 17:25:01,Information,TCP/IP,SYSTEM,VoIP: Got link down - deleting flows .

14,ZCfgSvc,03/15/2018 17:25:01,Information,Security,SYSTEM,Link down Wireless Profile: XXXXWifi

15,ZCfgSvc,03/15/2018 17:24:22,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

16,ZCfgSvc,03/15/2018 17:23:45,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

17,ZCfgSvc,03/15/2018 17:22:42,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

18,EvtEngine,03/15/2018 17:20:08,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

19,EvtEngine,03/15/2018 17:19:43,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

20,EvtEngine,03/15/2018 17:19:43,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

21,EvtEngine,03/15/2018 17:19:43,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

22,EvtEngine,03/15/2018 17:19:43,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

23,ZCfgSvc,03/15/2018 17:18:43,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

24,EvtEngine,03/15/2018 17:18:20,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

25,ZCfgSvc,03/15/2018 17:17:52,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

26,EvtEngine,03/15/2018 17:17:50,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

27,EvtEngine,03/15/2018 17:17:49,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

28,EvtEngine,03/15/2018 17:17:49,Success,Connection,SYSTEM,iAMT - Failed to read Windows Events Log

29,ZCfgSvc,03/15/2018 17:17:19,Information,Security,SYSTEM,Authenticating Wireless Profile: XXXXWifi

Results for MAC addressF0:9F:C2

Found 1 results.

Hello,

I have an Inspiron i5577 with AC-3156 w/BT. For a long time now, sometimes when I rewind a video on Firefox or Chrome, on any website, with a fresh Windows 10 installation, the video and audio becomes choppy. Imagine looking at a video that only plays 1 Frame Per Second. It plays for quarter of a second, stops, plays again, stops, etc. Once the stutter begins, every sound played through other sources such as local MP3 or Windows notification sound also stutter.

If I rewind videos on a local MP4 file it never starts stuttering. It never starts stuttering with wired earphones. The stutter is always initiated when changing a video playback position on the browser. The more frequently I change the position, the more likely it stutters. Sometimes it stutters only for a second after rewinding but continues to play. When this initial one-time stutter happens, it always starts stuttering permanently after subsequent rewinding. Rewind once - it stutters once but plays fine. Rewind again - it stutters forever.

I have tested it with two BT headsets manufactured by different companies, as well as on two web browsers. The problem is with the Bluetooth adapter or drivers.

I have followed Mr. Carlos A.'s advice to reinstall WiFi and BT adapters but that hasn't solved it-3165 Bluetooth cuts of minus of a second that affects all devices connected. Dell Inspiron 7000 17" on W10. I've done… (tried Dell's WiFi/BT drivers too).

To temporarily fix the problem I disable and re-enable the BT adapter. The BT headphone automatically pairs and it plays fine after the reset. Sometimes the stutter happens multiple times in 10 minutes, sometimes once an hour. It makes media consumption through BT highly unpleasant.

I've attached Intel System utility log to this thread with a hope that someone can help troubleshoot it. I'm willing to go through technical steps. Thanks in advance!

EDIT:  Here is a more detailed look at the problem. Open a YouTube video and play. Click on a rewind bar to skip ahead. Do it again. It starts stuttering. Click on Windows 10 notification button (bottom-right corner of taskbar) and from the action panel click on the Bluetooth card twice to disable and re-enable. Once the Bluetooth is disabled, what surprises me is that the video automatically stops. If I try to rewind the video while BT is being reset, it won't play. The video starts playing automatically on its own once the BT finishes resetting and pairs the BT headset. As soon as its automatically paired the video resumes with a proper sound.

I have a laptop, dell inspiron 5567 with an Intel Wireless Dual Band Adapter AC 3165 connected to a network created by an extender (TP LINK TL-WA860RE capable of up to 300 Mbps). I get a download speed of max 12 Mbps and upload speed of about 4.36 Mbps while i have an 30Mbps connection.
From command prompt wireless properties are

On a second laptop, dell inspiron 7520 with an Intel  Centrino Wireless N-2230 i get the full 30 Mbps download speed

  Name : Wi-Fi Description : Intel(R) Centrino(R) Wireless-N 2230

GUID :

Physical address :

State : connected SSID : OTE_N67_ext

BSSID :

Network type : Infrastructure

Radio type : 802.11n

Authentication : WPA2-Personal Cipher : CCMP

Connection mode : Auto Connect

Channel : 13

Receive rate (Mbps) : 144

Transmit rate (Mbps) : 144

Signal : 99%

Profile : OTE_N67_ext

Why is there such a difference in speed and how can i fix the speed issue with the first laptop ?

Hello, I bought a brand new Dell inspiron 15 5577 and it comes with  Dual Band Wireless-AC 3165, since I started used I noticed that it goes too slow in Internet and had random disconnects so I updated the adapter and nothing happened.  The same problem goes on using the wireless connection but the Ethernet goes nice.

I bought AC9260 with pcie (Bacause my ROG strix X370 F mainboard has only one M.2 slot, 960EVO use it)

I install and update my bios and install driver 20.10.02 new driver pro/set

but there is problem with connection

ac9260 can find wifi ssid and connection

but can access internet. so I click on diagonose button and that said

There is problem with 'wireless adapter or access point problem' and cant use 'default gate way'

I think driver still cant suport ryzen or I have no idea about this problem

does anybody use ac9260 on ryzen?

// I connect pci card to PCIE X16 and tried PCIE X2 but same problem

Will "Intel® Wireless-AC 9260" work with my motherboard "Asrock AB350Pro4" and processor "Ryzen 1600"?

I am going to purchase this Intel card (Dual Band Wireless AC 9260 For Intel 9260NGW NGFF 802.11ac MU MIMO 1730Mbps 1.73Gbps WiFi + Bluetooth 5.0 Card Fit Windo…

Hello! I have laptop MSI GS60 2PL

And i have such adapter Intel Wireless-N 7260NGW   m.2

And the latest drivers

Sometimes in device manager it writes - Unknown USB DEvice  (Code 43)

Sometimes it recognizes it as Bluetooth with error and writes "STATUS_DEVICE_POWER_FAILURE"

Please find in attachment system report made by intel SSU app.

Please help me to fix this problem - Im fighting with it last year.

Como podeis ver de van subidas de ms llegando a veces a los 4000 solo cuando estoy jugando, he intentado:

Cambiar drivers

Probar otro con Windows 8.1 y 7

Alguien tiene alguna solucion?

Gracias

Hello,

Using the ONLY driver for the 9260 I cannot get this to work on my laptop (HP Envy x360).

I get the following error's in event viewer:

Event 5000, Netwtw06

     Intel(R) Wireless-AC 9260: Has encountered a conflict in resources and could not load.

Event 5001, Netwtw06

     Intel(R) Wireless-AC 9260: Could not allocate the resources necessary for operation.

Event 5002, Netwtw06

     Intel(R) Wireless-AC 9260: Has determined that the network adapter is not functioning properly.

Event 5003, Netwtw06

     Intel(R) Wireless-AC 9260: Could not find a network adapter.

Event 5005. Netwtw06

     Intel(R) Wireless-AC 9260: Has encountered an internal error and has failed.

Event 5006, Netwtw06

     Intel(R) Wireless-AC 9260: The version number is incorrect for this driver.

Event 5010, Netwtw06

     Intel(R) Wireless-AC 9260: The network adapter has returned an invalid value to the driver.

Event 5032, Netwtw06

     5032 - Driver Miniport reset watchdog

Event 5055, Netwtw06

     5055 - HW error

Is this an incompatibility with the laptop, a driver issue, or is the hardware actually failed.

~TY

Hello,

I just re-imaged my Dell XPS 9350 due to a security breach.  I have installed Intel dual band wireless AC 8260 since last year.  After the re-imaging the laptop, I installed the Windows 10 64-bit Bluetooth driver (BT_20.30.0_32_Win10) and Proset/Wireless Software and Drivers (WiFi_20.30.1_PROSet64_Win10).  The system sees the network adapter but not the Bluetooth.  I'm running Window 10 Pro version 1709 build 16299.248.  I also use BitDefender 2018, GlassWire and Malwarebytes.  Could the security tool(s) prevent the installation?

Thanks,

Kris

Hi,

I'm using a HP Envy 15-AH100NA however, the Network Adapter keeps playing up and doesn't stay connected to the WIFI. I'm having to go into Device Manager to disable and renable the adapter but even that has now stopped helping. I've been having this issue since I purchased (brand new) the laptop.

I currently have version 19.51.8.1 installed and there aren't any updates.

Are there any solutions to this or is there a different adapter I could install instead?

No 40MHz - options are either 20MHz Only or Auto. Why this limitation?

With Intel, speed is 72.2 Mbps. With a free VPN it's 100Mbps. With wifi direct it's 1.0Gbps. Obviously I'd use wifi direct, but it keeps disconnecting every 15sec or so.

My laptop is Asus ROG G752VS. Am I stuck with this particular Intel at 20MHz?

Hello all-

I have a Intel Dual Band Wireless-AC 3168 and my internet will only work if I go to the device manager -> click on the AC 3168 adapter -> Advanced, then change Channel Width for 5GHz to 20 MHz Only. If I select Auto, my computer will connect to the wifi internet, but it won't actually work and open webpages, e-mail ect. When windows does a scan it says issues with DNS. I have tried to troubleshoot every DNS situation possible on every fourm for 2 days.

The internet works now by selecting 20 MHz Only, but my speed is about 1/2 what it can be (now caps out 50mbps, usually can go 90mbps+)

Does anyone know how to fix this issue so Auto will work again and get my full internet connection speed back?

Attached is the Intel System Support Utility Report if that helps. (.txt file)

Some things that might help when I change the setting to Auto (instead of 20MHz Only)

Error messages received:

Intel(R) Dual Band Wireless-AC 3168 : Has encountered an internal error and has failed.

-------------------------------------------------------------------

Intel(R) Dual Band Wireless-AC 3168 : Has determined that the network adapter is not functioning properly.

Referencing https://www.intel.com/content/www/us/en/support/articles/000005730/network-and-i-o/wireless-networking.html .

I was able to run this from CMD with the command: setup.exe –c MyConfig –s and it worked perfectly fine without any issues. It installed everything automatically without any user intervention. What I also wanted, is to add the profile in there so that it automatically installs it without any user intervention. However, I am not sure if that's possible or what I would have to add in the XML to make that happen.

That's the link for creating the profile: https://www.intel.com/content/www/us/en/support/articles/000007174/network-and-i-o/wireless-networking.html ( Can the XML document be modified to add the profile as well? That is my question here )

<?xml version="1.0" encoding="utf-8" ?>

<MWGInstallerSettings>

  <SetupConfigurations>

    <Configuration Id="MyConfig">

      <SetupFlags>

        <UIMode>Silent</UIMode>

        <MinBatteryLevel>25</MinBatteryLevel>

      </SetupFlags>

      <SelectableFeatures>

        <SelectableFeature Id="WIFI_Driver" Display="no" Selected="yes" />

        <SelectableFeature Id="WIFI_Software" Display="no" Selected="yes" />

        <SelectableFeature Id="WIFI_MWT_Software" Display="no" Selected="yes" />

        <SelectableFeature Id="WIFI_UI" Display="no" Selected="yes" />

        <SelectableFeature Id="WIFI_Admin_Toolkit" Display="no" Selected="yes" />

        <SelectableFeature Id="UI_PROSet" Display="no" Selected="yes" />

      </SelectableFeatures>

      <PackageProperties>

        <Package Id="WiFi">

          <Properties>CCX_SUPPORT=FALSE</Properties>

        </Package>

      </PackageProperties>

    </Configuration>

    <Configuration Id="defaultUpgrade" Upgrade="true">

      <SelectableFeatures>

        <SelectableFeature Id="WIFI_Driver" Display="no" Selected="yes" />

      </SelectableFeatures>

    </Configuration>

  </SetupConfigurations>

</MWGInstallerSettings>

I am using an HP 15-ay041wm with Windows 10 (HATE Win10)

When Windows Update runs, it changes my Intel(R) Pro/Wireless Driver 18.33.0001.3987 to Intel(R) PROset/Wireless Software 20.20.2

at that time, I have no connection through WiFi and have to do a restore to get connectivity back.

I tried to do a reversal of just the driver, and mark the new one as not working, but it doesn't take.

So, I have turned Windows Update off, which is dangerous, to say the least.

I HATE Win10 - I cannot find where to see what the updates are, so I can decline the download (as in previous versions of Windows).

I would like to know if anyone else is having this issue, or has any knowledge.

I stopped in a local repair shop, and asked for information on how to select what I wanted to download and the tech said I'd have to leave it so he could make sure there were no issues with the machine, and for that privilege, I'd have to pay him $80 to start. 

I am now retired, but my work history is that of Systems Admin, Customer Support and the like - but I was 'pre-wireless'.  All I want to do is find out how to either choose what gets downloaded in the Updates, or find the driver/program/software that works (the original Intel(R) Pro/Wireless Driver 18.33.0001.3987) on my laptop and save it so I can reinstall after the updates run.

Thanking you all in advance!

I haven't seen this questions asked elsewhere. My Intel AC 8260 wireless has suddenly dropped download speeds, from over 200Mbps last week to .62 Mbps this week. No software or hardware installations or other changes. My upload speeds remain the same, around 10 Mbps. I'm running Windows 10, 64 bit on a Yoga 900.

It gets stranger. I thought the problem might be in the AC8260 card, so I installed a USB wireless. Same problem. Upload speeds at 10 Mbps. Download speeds at around 1 Mbps.

All other devices in my house (laptops, desktops, iPhone) connect at close to 200 Mbps download, 10Mbps upload. Only the Yoga laptop has this problem.

Any help appreciated.

I bought AC9260 with pcie (Bacause my ROG strix X370 F mainboard has only one M.2 slot, 960EVO use it)

I install and update my bios and install driver 20.10.02 new driver pro/set

but there is problem with connection

ac9260 can find wifi ssid and connection

but can access internet. so I click on diagonose button and that said

There is problem with 'wireless adapter or access point problem' and cant use 'default gate way'

I think driver still cant suport ryzen or I have no idea about this problem

does anybody use ac9260 on ryzen?

// I connect pci card to PCIE X16 and tried PCIE X2 but same problem

I have had many discussions in the past few months about how my Wireless 7265 card in my Dell Inspiron 7348 2-in-one constantly loses connection (especially to my 5Ghz segment).  I finally found the answer by disabling the bluetooth in the adapter.  Once I did that, the WiFi is flawless .. .i never drop a connection and I can see both of my Wifi segments at home.

I also changed the channels on my 2.4 and 5Ghz segments on my router to see if that takes care of any possible interference with the bluetooth.

My question is ... I would like to re-enable the Bluetooth, but doing so will kill my WiFi connection again.  I looked to see if there is any way I can reduce the power or bandwidth on just the Bluetooth, but still allow the WiFi adapter to connect to any router at 5Ghz and 2.4Ghz.  There are few options to set in the Bluetooth.  Are there any command line settings I can use, or a setting/script to set that would allow the full WiFi speed with reduced Bluetooth.  Perhaps if the Bluetooth is toned down, it will not rob the WiFi bandwidth from the adapter.

I know I am not the only one experiencing the issues with this wireless card.  My laptop is no longer in warranty with Dell.  One person at Intel suggested an antenna issue, but if there was an antenna issue, i would still experience signal loss while on the WiFi.  That is not the case .. The Bluetooth kills the WiFi (both 2.4 and 5Ghz).  Any help would be greatly appreciated.