Since the Intel Wireless-N 7260 is faulty since a long time ago, the driver updates did not fix the issues. I want to replace it but I don't know which is compatible.
I have an Acer Aspire v7-582p-54204g52tkk, May I have a list of mini PCI-e wireless cards that is compatible and works well? Considering range and speed. Thanks.
Dear Intel, (and note to the wider community),
I have nowhere left to turn, so I am coming back to the source..... Our company sees fit to use Dell Laptops, a reasonable choice I would argue, and for a number of years now they have all worked reasonably well; last count we now have approaching 6500 such devices now, and all are equipped with Intel Wireless Adaptors; the 7260, 8260 and now the 8265, and since July 2016 thing have been getting progressively worse. Round about the time that you released PROSet/Wireless WiFi Software v. 19.0.1.
Each and every laptop that has been upgraded to this version Drivers and beyond since July 2016 has resulted in the Wireless not working as it should!
The highest connection speed that the laptops are able to sustain is 173.3Mbps when they should be obtaining connection speeds to the AP at around the 866.7Mbps mark (to be precise) .... All because the Intel Drivers have messed up the settings (somehow) preventing full AC Capability.
Because of this .... low starting point (lets call it - trying not to swear) ... a lot of users are not able to connect to the Wireless network at all if they stray from anywhere but directly beneath the Access-Point, yet their personal devices sat next to them on the desk/table/whatever, using the very same access point are all getting 5-bars connecting at 866.7Mbps. MacBook Pros get 1300 Mbps connection speed..... and the list goes on .... all around me devices are connecting at AC Capable speeds, all except the Dells with your Chipsets!
For reference i have attempted to use ProSet versions from 21.10.2 down to 19.0.1 yet the connection speed to the AP never budges: it remains steadfast at 173.3Mpbs. So please do not advise my using the latest version .... as i have proven time and time again to anyone with any technical know-how within our organisation that there is not one version since 19.0.1 that now works.
I have even deleted all trace of the Proset Software, deleted all of the Driver Files from the System32 folder of prior versions and installed JUST the drivers for the Adaptor for all of the version listed above with exactly the same results: 173.3Mbps! Never More, but sometimes a little less.
Only when i downgrade Drivers to 18.33.x.x (for the 7260s) and 18.40.x.x (8260's) do I see an improvement. 866.7Mbps connection speed every time without fail thank you very much. Just like it used to be ..... until ProSet Version 19 came along and ruined it all.
So why are these Dell laptop with your Wireless Adaptors failing to work correctly...... Surely Intel are aware of the tidal wave of hate towards these particular cards (just Google Intel 7260/8260/8265 - [delete as appropriate] - [add any swearword of your choosing] ....) .... so why are Intel not doing anything to fix it???? If you are doing something to fix it..... you've had since July 2016 .... is a fix forthcoming? Or do i need to approach Apple and purchase 6500 MacBook Pros?
would love to hear your response on this .....
many thanks
Michael
Purchased a HP 15 Laptop in August 2017. It has the Intel AC 3168 Adapter. The laptop is unable to locate the router if the laptop is more than 15-20 feet from the router.
I got a range extender, which helps quite a bit, but if I need to move the laptop, it no longer finds the router. I even tried a new AC1900 router, with no improvement.
Is that considered a normal effective range?
Hello.
I have a mobile workstation, dell precision. It has an intel card in it with 3 arial connections. its a 5400 on it.
We also have another dell laptop with an intel card in it with 3 arial connections calls 5300
With the creators update all was dandy and worked fine
With fall creators update they no longer work.
The symptoms are identical.
Device manager says all drivers are installed.
When one clicks the wifi icon in the task bar, wifi networks are displayed. I attempt to connect to ours (Or indeed any)
Password is entered and it asks if I want the pc to be seen on network. I click yes.
It thinks, then says could not connect. At this point all wifi networks disappear and it says that no networks were found. The icons for turning wifi on and off, airplane etc are all kind of flaky now and wont work properly. running trouble shooter shows that its trying to start up the wifi card but it gives up, the best it can offer is to insert a sim card. Restarting the laptops allows this whole cycle to start again.
I downloaded the official drivers from intel for the 5400 and same issue.
This is a problem with fall creators, I installed ubuntu on one of the laptops and the wifi works perfectly.
I note that intel is saying it no longer supports various cards, but I would be super disappointed if perfectly functional laptops are now hobbled for no reason?
Hi, I bought a brand new Dell inspiron 15 7000 and it comes with de Dual Band Wireless-AC 3165, since I started used I noticed that it goes too slow in Internet so I updated the controller and all the hardware of the laptop in order to get better performace but nothing works. Other problem is that I can not connect to a VPN using the wireless connection but the Ethernet goes nice.
Please help me.
Hello,
I've bought a new laptop (with Intel Wireless AC 8265) since last week and I experienced some issue on the internet connection of the laptop. Sometimes when the laptop connected to the internet, the entire network became suddenly slow for a period of time. And when I opened some programs, especially games (Overwatch, GTA V (online)), the entire network is significantly slow and with increasing ping and finally disconnected from the game server. But immediately when I closed the game, everything seems fine again. Moreover, the download speed of the laptop is considerably slower than my phone (also with 802.11ac dual band), but the upload speed are the same or even faster on my laptop. But watching even 4K video on Youtube didn't affect like those aforementioned games, even if it should affect more.
I followed a lot of threads in Intel community and also other communities (e.g. Microsoft) and saw a lot of workarounds but none of them worked for my case. The following are my attempts on this,
- Disabled RSC on the adapter (already undone because I believe that Windows released the patch for that and my laptop is already updated)
- Changed MTU from 1500 to 1400
- Changed in the advanced setting of network
-- Switch between VHT and HT mode but no difference
-- Lower roaming aggressiveness
-- Enabled/Disabled U-APSD support
-- Uninstalled Intel PROSet driver and installed from Lenovo website (my laptop is Lenovo E470)
I also attached the log from Intel SSU.
Note: my previous 4-year-old laptop was able to run those games very well without internet problem
Best regards
-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<EventID Qualifiers="24576">5032</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreatedSystemTime="2017-11-25T21:19:22.353804800Z" />
<EventRecordID>47077</EventRecordID>
<Channel>System</Channel>
<Computer>PCA1FED5-BDA</Computer>
<Security/>
</System>
-<EventData>
<Data>Intel(R) Dual Band Wireless-AC 7260</Data>
<Binary>000008000200380000000000A8130060000000000000000000000000000000000000000000000000484D414300000000</Binary>
</EventData>
</Event>
The description for Event ID 5032 from source NETwNb64 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted.
You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\NDMP1
Intel(R) Dual Band Wireless-AC 7260
The specified resource type cannot be found in the image file
I don't know what to do I can't connect to the internet
The network interface "Intel(R) Dual Band Wireless-AC 7260" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets.
Reason: The network driver requested that it be reset.
This network interface has reset 2 time(s) since it was last initialized.
I have tried everything from Updating to the newest driver, uninstalling and fresh installing, rolling back to previous updates, rolling back windows to previous updates, etc...
I don't know what to do at this point. I've pretty much lost my mind.
Hello guys!
I have problems with my Intel wireless adapter AC 8265 installed on my Asus X510UQ laptop with Windows 10 Pro.
It starts working and works for some time but then drops the Internet connection while still being connected to our 2.4 GHz network. I noticed that it would still exchange data with our wifi but that data is around a couple of kilobytes.
The other laptops my neighbors have work absolutely fine (even with lower signal adapters). I have tried deleting the drivers and reinstalling them numerous times ( at some point I reinstalled the whole system) - nothing changed. I tried using the version that came with the installation disc (19.40) but it was overwritten by Windows inbox driver ver. 19.50. I used the latest driver - 20.10 - and it didn't fix that, even though the speed were higher when it actually managed to work.
I wonder if my new laptop needs to be replaced because of a faulty adapter. I would also appreciate if there's a fix for that or any diagnostics I can try.
Thank you.
Since the Intel Wireless-N 7260 is faulty since a long time ago, the driver updates did not fix the issues. I want to replace it but I don't know which is compatible.
I have an Acer Aspire v7-582p-54204g52tkk, May I have a list of mini PCI-e wireless cards that is compatible and works well? Considering range and speed. Thanks.
Hi gents,
just updated my driver to latest one - 18.33.9.3
win 7 x64
the problem:
link is flapping when under load if bluetooth is running
my wifi card is able to drop and establish connection every 30 secs - unusable !
turning bluetooth off is a workaround here, but hey .. Intel ! I am disappointed ...
I will either downgrade or turn BT off or any other ideas to try ?
other devices at home are completely OK ...
Hello all,
it seems my laptop with Intel AC-8265 doesn't support MU-MIMO.
I'm using ASUS-RT88U as gateway, and it proves it works with Samsung S7 for MU-MIMO. but when connecting AC-8265 ( install on my DELL laptop) with Intel PROSet/Wireless WiFi Software version = 20.10.2
During the capture packets, it shows Sounding and MU request send to AC-8265, but still get SU feedback.
please help to check how to enable the MU-MIMO for AC-8265
Thanks
where can i download DRTU for intel wifi AC 8265&9260&3168?@
I need to monitor the 'Noise level' and the 'Signal strenght' of my wireless link on a AC 8260 card from an external application developed on LabVIEW (Windows 7 and 10). This informations areb displayed by the Intel PROSet/Wireless Wifi software.
Is there a specific library i could use (PanApi.dll for example) and if yes where can i find the descritpion of the functions interfaces ?
Or is there a way to access to a Intel private MIB with SNMP protocol ?
Thanks
Hi I have a DELL Precision 5520 laptop running windows 10 enterprise version. I recently get a new ATT NVG599 modem, I can not connect to the home wifi network. It sees the wifi network but just wont connect. I tried several ways and even asked ATT to send me another dual band DSL router. Please help, I am a tech guy and I tried following:
- reboot router/laptop
- change wifi to open network
- change adapter parameters
- scan for updated driver
- talk to ATT support
I know router is ok because I have other laptops and iphone connect to this wifi without any problem, and this laptop worked with previous DSL modem (2wire single band) with out problem, though at lower speed.
Is it possible the adapter driver need some change or parameter tuning?
Appreciate any help.
Dave
When booting Linux, the Linux drivers upload firmware build 103 to the Bluetooth part of my Intel AC 8265 wireless adapter. Build 103 seems to be the latest one available to Linux users:
Then, when rebooting the into Windows, the Windows driver doesn't work. In the device manager, the Intel Bluetooth device is marked with a yellow triangle and STATUS_DEVICE_POWER_FAILURE is shown as an error message when checking the properties of the device.
When booting to Windows first, a subsequent reboot to Linux reports that the firmware of the Bluetooth adapter is build 107. My best guess here is that the Windows driver won't accept build 103 and thus refuses to work with it. It seems like the Windows driver does not or cannot upgrade the device firmware to build 107 if build 103 has already been uploaded. Ideally it would simply reset the device and upload whatever firmware it comes with.
Is this a known issue?
How can this issue be resolved?
How is the Windows driver supposed to behave in a dual boot environment?
Hello,
So I have an ASUS ROG G751JY-DB72 laptop with a Intel Dual Band Wireless-AC 7260 and for the last few weeks it has been randomly dropping connection and what appears to be suffering from critical errors. For me to get internet back I have to disable to wireless adapter from the control menu and re-enable it. This fixes the issue but this disconnect happens every 30 min to couple hours (especially when I Download) It is getting to the point where using my computer for internet is beyond impossible.
Not sure if there is a fix for this but I am beyond annoyed at this and could really use some help.
I have Intel(R) Dual Band Wireless-AC 3165. Windows 10 pro. I've tried every solution so far; resetting, updating, downgrading driver, delete, changing parameters etc. but nothing helps. The thing is when my HP notebook wakes after sleep it takes time to find my wireless network. It takes everything from 10 seconds to a couple of minutes and sometimes not at all. Or it finds it but stays in connection mode. The problem comes and goes and has been a problem for the last 6-8 months. I can reset the network and I got no problem for 2-10 days and then it starts over again with not connecting with no reason so far I can see. I get the warning: 6105 - deauth after EAPOL key exchange sequence.
I've opened a Cisco TAC case, but they bounce the ball back to Intel.
We've done extended air sniffing about this problem and I'm not sure who is right or who is wrong.
I've attached a message that explains what we have found out and done for troubleshooting.
I have a new (used) computer. The device manager shows Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter, but no bluetooth devices are recognized. Intel's scan tool shows Intel(R) WiFi Link 1000 BGN 14.1.1.3, plus Microsoft Virtual WiFi Miniport Adapter 6.1.7600.16385 and Microsoft Virtual WiFi Miniport Adapter #2 6.1.7600.16385. I have used the device successfully on another computer with a dongle.
I'm doing a system level reliability analysis and am looking for the failure rate (MTBF or FITs) on the AC 8265 adapter. Can it be provided? Thanks.