Hi,
I have dramatic download speed on my wifi but very good upload speed on ASUS laptop UX461UA with Intel Dual Band Wireless AC 8265.
I attached intel report for more information and here is a speed test made online : Flash Speedtest.net by Ookla - My Results
I thought at the beginning that this was a hardware issue but I already change one time the laptop...
Can you help me to solve this download speed issue ?
Thanks
Hello,
I have an Inspiron i5577 with AC-3165 w/BT. For a long time now, sometimes when I rewind a video on Firefox or Chrome, on any website, with a fresh Windows 10 installation, the video and audio becomes choppy. Imagine looking at a video that only plays 1 Frame Per Second. It plays for quarter of a second, stops, plays again, stops, etc. Once the stutter begins, every sound played through other sources such as local MP3 or Windows notification sound also stutter.
If I rewind videos on a local MP4 file it never starts stuttering. It never starts stuttering with wired earphones. The stutter is always initiated when changing a video playback position on the browser. The more frequently I change the position, the more likely it stutters. Sometimes it stutters only for a second after rewinding but continues to play. When this initial one-time stutter happens, it always starts stuttering permanently after subsequent rewinding. Rewind once - it stutters once but plays fine. Rewind again - it stutters forever.
I have tested it with two BT headsets manufactured by different companies, as well as on two web browsers. The problem is with the Bluetooth adapter or drivers.
I have followed Mr. Carlos A.'s advice to reinstall WiFi and BT adapters but that hasn't solved it-3165 Bluetooth cuts of minus of a second that affects all devices connected. Dell Inspiron 7000 17" on W10. I've done… (tried Dell's WiFi/BT drivers too).
To temporarily fix the problem I disable and re-enable the BT adapter. The BT headphone automatically pairs and it plays fine after the reset. Sometimes the stutter happens multiple times in 10 minutes, sometimes once an hour. It makes media consumption through BT highly unpleasant.
I've attached Intel System utility log to this thread with a hope that someone can help troubleshoot it. I'm willing to go through technical steps. Thanks in advance!
EDIT: Here is a more detailed look at the problem. Open a YouTube video and play. Click on a rewind bar to skip ahead. Do it again. It starts stuttering. Click on Windows 10 notification button (bottom-right corner of taskbar) and from the action panel click on the Bluetooth card twice to disable and re-enable. Once the Bluetooth is disabled, what surprises me is that the video automatically stops. If I try to rewind the video while BT is being reset, it won't play. The video starts playing automatically on its own once the BT finishes resetting and pairs the BT headset. As soon as its automatically paired the video resumes with a proper sound.
Sehr geehrte Damen und Herren,
ich besitze einen Sony Vaio VGN-FZ38M, der inzwischen 10 Jahre alt ist.
Letztes Jahr habe ich Windows 10 Education darauf installiert und eine SSD eingebaut.
Der Laptop läuft eigentlich ganz gut, nur dass er ab und zu abstürzt wegen fehlenden Treiber des AGN 4965.
Ich wollte diesen jetzt wechseln bzw. erneuern und wollte hier die Community fragen, welchen ich am besten einbaue.
Mit freundlichen Grüßen
After and Before Upgrading my drivers an Issue persisted that there was a sudden drop in Internet from usual 100Mbps TO mere 100-200 kbps on future investigation, I found out that the driver kept on DIsconnecting PLease Help I need Usual Speed to do me Daily work Please Help !!!! After Upgrading my driver I was surprised by BSOD so I rolled back the update.
Intel dual band wireless-ac 3160 was installed on the ASUS k56cm laptop. The laptop uses windows 10 x64 (1803). The work of wi-fi in the 2.4 GHz and 5 GHz bands is stable.
There are problems using bluetooth. After sometimes a lengthy search, pairing and connecting bluetooth devices occurs.
If the distance is more than 0.5 meters, the connection is unstable. The wireless mouse brakes. The sound in the wireless headphones (different manufacturers) is interrupted and disappears. Sometimes delays in obtaining data via a wi-fi channel are sometimes noticeable. A message stating that the devices are connected is displayed next.
Intel® Wireless Bluetooth® and Intel® PROSet / Wireless WiFi were used to troubleshoot the problem.
Updating drivers does not solve the problem. Using older drivers also does not help.
I ask to help in solving the problem.@
Добрый вечер , в настройках этого адаптера нет отдельного параметра режима N на частоте 2,4 ГГЦ , как его лучше настроить , чтобы скорость была постоянной - 150 Мбит/сек , а не менялась с 75 до 150 ?
使用英特尔驱动程序和支持助理，安装的时候出现该提示，无法更新安装。只能去下载目录找到安装程序手动安装
Hello,
My laptop is Toshiba satellite L50-C1874 and the wireless card is (dual band wireless-AC 3160),
it was connecting perfectly to Wifi but after the last windows update I had so many difficulties connecting to Wifi and I've to put the laptop very near to the router in order to connect with Wifi and if I go further 5 meters from the router the signal greatly attenuates and the wifi disconnects
Also when I'm 3 meters near the router I find the internet speed too low (varies from 15 to 50 Mb/s)
I've tried many ways to solve but all failed, Please help.
Hi,
I am observing this issue with intel 8265/8260 chipsets (client) running on Win 10 machines.
With CCKM enabled on client side and Cisco controller having setting: CCKM, FT-802.1X and FT enabled. The response is that Wi-Fi interface is switched on/off due this phenomenon.
Logs of not authentication phenomenon are attached. Is this setting due to CCKM capability or some interoperability with Cisco-Intel. If CCKM is disabled it connects. Error displaed in CommView logs is shown below:
I was so prepared. I had uninstalled and erased all traces of that single band RaLink. The downloads were ready to be installed as soon as that card was in installed and PC put back together. But, MSFT Updates were faster than me and those old Drivers and files worked just fine. The only thing I couldn't do was get anything to network. I had time to get one Tablet onto the 5G plan. OMG. 40 down/20 up! I wasn't getting that on a hardwired, single band PC, ever. Just got Fiber to the Node, pair bonded copper to the house. 140 down/20 down up with landline DSL and newer, faster dual band modem. Still had to fix the network. Then PC crashed, BSOD and blamed Windows! I unplugged PC and rebooted and all was fine again except the network card was longer putting out 5G's. Geez. I untethered PC, uninstalled the card, I reset defaults in wireless on the modem, and rebooted. Then only set up the 2.4 GHz. Retetherd the PC, reinstalled the network card and had it install drivers. It installed windows drivers and Intel .sys files. Again, in Device Manager was "working Properly". Brought modem back up to 5G's, all's good then PC freezes. Logs saw a bug. Rebooted. Modem, PC, and card still OK except no network!
I went crying to Intel and on their website they employed the Utility Driver and Support Assistant. A quick scan and the card had the wrong drivers. That .sys file was version 16.xx.xx and could use version 18.33.xx. all installed and they (Intel) declared the card was functioning. They were never really there and they were gone. I didn't know what to do. I did check in Device Manager and it wasn't working. In properties "the device cannot start (Code 10). Operation Failed. The Requested operation was unsuccessful." No software. 4 programs in programs and features that can't be used there, only uninstalled. In Control Panel I found Intel Tool for importing profiles. Huh? I couldn't even find my own network. I downloaded and ran the System Support Utility and can attach it here.
So,that's my story. I thought I had the only un-upgradeable PC. But, 5 years later a half mini express wireless network ..... I don't know what happened. P.S. I'm Jan
こんなメッセージがPCのイベントで頻発しております。
元はCISCOのWLCから確認したエラー(DOT1X-4-MAX_EAPOL_KEY_RETRANS)を確認し該当端末のイベントを確認したところ
以下のInfoですが、同時間に多発しているのを確認したところです。
対応は無線ドライバーのアップデートしかないのでしょうか？
イベント ID: 5060
タスクのカテゴリ: なし
レベル: 情報
キーワード: クラシック
ユーザー: N/A
コンピューター: hogehoge.lan
説明:
ソース "NETwNs32" からのイベント ID 5060 の説明が見つかりません。このイベントを発生させるコンポーネントがローカル コンピューターにインストールされていないか、インストールが壊れています。ローカル コンピューターにコンポーネントをインストールするか、コンポーネントを修復してください。
イベントが別のコンピューターから発生している場合、イベントと共に表示情報を保存する必要があります。
イベントには次の情報が含まれています:
\Device\NDMP3
Intel(R) Dual Band Wireless-AC 8260
メッセージ リソースは存在しますが、メッセージが文字列テーブル/メッセージ テーブルに見つかりません。
イベント XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="NETwNs32" />
<EventID Qualifiers="24576">5060</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-05-28T14:53:43.282000000Z" />
<EventRecordID>308401</EventRecordID>
<Channel>System</Channel>
<Computer>hogehoge.lan</Computer>
<Security />
</System>
<EventData>
<Data>\Device\NDMP3</Data>
<Data>Intel(R) Dual Band Wireless-AC 8260</Data>
<Binary>000008000200380000000000C4130060000000000000000000000000000000000000000000000000484D41437F100000</Binary>
</EventData>
</Event>
Hi,
I have dramatic download speed on my wifi but very good upload speed on ASUS laptop UX461UA with Intel Dual Band Wireless AC 8265.
I attached intel report for more information and here is a speed test made online : Flash Speedtest.net by Ookla - My Results
I thought at the beginning that this was a hardware issue but I already change one time the laptop...
Can you help me to solve this download speed issue ?
Thanks
hi folks, I was wondering if any gurus in here could shed some light on why I'm only getting a transfer speed of 5mb/sec (approx 45-50Mbps) on the wireless network below comprised of an older (but very fast), rock solid M6700 Dell Workstation and a newer Asus Q324UA laptop using a Linksys EA6350. Setup below:
1. Dell M6700 Workstation with Windows 7 Pro with Intel Centrino Advanced N 6205 a/b/g/n wireless card , driver Date 6/16/2013, v 15.9.0.5 , provided by Microsoft)
Looks like Dell has a slightly newer driver, v 15.10.0.10, A06 Release date 10/23/2013 but I'm afraid of installing this version as I don't believe the wireless on this Dell is the problem, see below, further details; UPDATE: I just installed this latest driver but the system did no take it, so still back to the older driver).
2.Asus Q325UA (UX370UAR) with Windows 10 Home with Intel Dual Band AC8260 wireless card. (Driver Date 3/19/18, v 20.50.0.4, provided by Microsoft)
3. Between them, I have a Linksys EA6350 router with latest firmware, supporting both 2.4 and 5ghz.
The 5ghz is set to mixed/auto (802.11n and 802.11ac) and both laptops are connected on this 5ghz protocol.
For testing purposes, the laptops are near the router such that I have max connectivity, 5 bars on the Windows 7 laptop and Link up-speed is 300Mbps but Utilization is only 15% on a transfer, Dell to wireless router to Asus.
On the Asus laptop, the "Connection Type" is 802.11ac, but the transfer is 45Mbps.
If I force the router to only use 802.11ac, then the older Dell Windows 7 cannot connect to it, because it's only supporting the N protocol as the best protocol. So I'm leaving the router to "mixed mode" for the 5ghz connection.
Per article at
https://www.ghacks.net/2016/08/05/windows-10-limiting-internet-speed/
Setting netsh interface tcp set global autotuning = disabled and restarting both laptops, I now show on both laptops: "Receive Window Auto-Tuning Level" = disabled.
Further, on Windows 7, I can turn off the Advanced "Large Send Offload (IPV4)" -- disabled under the Windows 7 laptop but I cannot find this on the Windows 10 Home Edition network advanced properties.
I suspect that since the Asus Windows 10 Home edition connects to 802.11ac but the Dell Workstation connects to 802.11n, there must be something with the router that may slow the connection, even though the router has the latest firmware applied.
So far, I can only get a 5mb/sec transfer between these two laptops (approx 50Mbps) which I feel is suboptimal.
Any thoughts on how I could increase the speed?
Thanks much for any thoughts,
Cos
I just updated my wireless/Bluetooth driver and it seems that I had more services running in the background. Is it safe to get rid of them/end task? Also is there a impact will it do if I disable/end task
Intel dual band wireless-ac 3160 was installed on the ASUS k56cm laptop. The laptop uses windows 10 x64 (1803). The work of wi-fi in the 2.4 GHz and 5 GHz bands is stable.
There are problems using bluetooth. After sometimes a lengthy search, pairing and connecting bluetooth devices occurs.
If the distance is more than 0.5 meters, the connection is unstable. The wireless mouse brakes. The sound in the wireless headphones (different manufacturers) is interrupted and disappears. Sometimes delays in obtaining data via a wi-fi channel are sometimes noticeable. A message stating that the devices are connected is displayed next.
Intel® Wireless Bluetooth® and Intel® PROSet / Wireless WiFi were used to troubleshoot the problem.
Updating drivers does not solve the problem. Using older drivers also does not help.
I ask to help in solving the problem.@
Hello all,
it seems my laptop with Intel AC-8265 doesn't support MU-MIMO.
I'm using ASUS-RT88U as gateway, and it proves it works with Samsung S7 for MU-MIMO. but when connecting AC-8265 ( install on my DELL laptop) with Intel PROSet/Wireless WiFi Software version = 20.10.2
During the capture packets, it shows Sounding and MU request send to AC-8265, but still get SU feedback.
please help to check how to enable the MU-MIMO for AC-8265
Thanks
Hi
My computer consists of the AMD Ryzen 2700X CPU with the Gigabyte X470 Aorus Gaming 5 WiFi motherboard. The motherboard comes with the Intel Wireless AC9260 WiFi chip.
I have problems maintaining a WiFi connection. The longest WiFi connection I maintained was one hour.
When I looked up the Windows Event Viewer, I found that WiFi chip has logged many errors.
The logs share the same message: "Intel(R) Wireless-AC 9260 : Has determined that the network adapter is not functioning properly."
Please advise.
Hi,
I need 2 internals antennas for a Dual Band Wireless-AC 8265.
How can I get theses products ? Which models ?
Thank you.
Fred
Hi guys,
I hope you can help me understand the behavior of the 8265 wireless card.
Recently I was testing my wireless configuration. The previous config was only using 20MHz per AP. I wanted to change the channel width to 40MHz on my 11ac. On my WLC I set my AP to 40MHz. The AP summary seemed to be correct since the APs showed channel bonding. The frequency showed on my Acrylic WiFi Home seemed to be correct too, the AP bonds 2 channels.
I tested the 40MHz channel width with 3 laptops, 1 Thinkpad T480S and 2 Thinkpad T470S. Both T480S and T470S are using Intel 8265, with T470S running on 20.10.0.6 and T480S running on 20.10.2.2. Only 1 T470S is able to 'read' the 40MHz, while the other 2 still 'read' the 20MHz. I know this by speed indicated on WiFi Status. Any idea why? All settings are the same. The only setting I could think of to impact this is Fat Channel Intolerance, which is I already disabled.
Thank you.
使用英特尔驱动程序和支持助理，安装的时候出现该提示，无法更新安装。只能去下载目录找到安装程序手动安装