Hello I recently purchased an Intel 8260 WiFi card and I've been having some problems. Basically the WiFi is working great but the Bluetooth is not functioning at all. I tried install the latest Intel drivers but was hit with an error. I then went to the Dell website and downloaded the Dell latest drivers but was hit with the same error. I then looked for some older drivers on the Dell website and it successfully installed but I'm still facing the same problem. I just tried to redownload the latest intel drivers in order to recreate the error message but for some reason it also successfully installed but I'm still facing the same error.
I have a Dell XPS 13 (European). It originally shipped with a Broadcom Dell 1820A which was atrocious. I know I'm probably going to get the standard intel response : We don't support integration, but firstly that's not helpful at all. Secondly other models of the XPS 13 (North American) ship with the 8260.
If I look for my devices I can't even see a bluetooth option - see pictures.
I actually have to go to device manager - where I can see the Bluetooth device listed, however it has an error message. I've tried multiple drivers and reboots still to no avail. Some people having a similar problem on the 7260 said they removed all the software for their old card and sometimes managed to get it working. I'm willing to try this as a first option but have no idea how to find my old Broadcom drivers and software (as the card is no longer displaying in the device manager) and so any help with that would be appreciated.
My system specs are:
Dell XPS 13 (9350)
i7-6500U
16GB RAM
Windows 10 Home 64-bit
Intel Wireless AC-8260 (current driver: 18.32.0.5)
Intel Wireless Bluetooth (current driver: 18.1.1551.2884)
Thanks for any help. Really hope I can get this sorted.
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[img]http://i63.tinypic.com/16k2fly.jpg[/img]