Hi Guys,
At work I sometimes use Windows Remote Desktop Connection (RDP) to remotely access my laptop from other PC's to view my work on my desktop. About 2 months ago I installed Intel Proset to try to enable my laptop to share its internet connection from my 4G USB dongle as I had previously been able to do using Intel tools that came preinstalled on a Lenovo laptop using Windows 7 Pro.
After installing Proset I was still unable to successful use the laptop has a hotspot via the 4G USB dongle for other devices. A few weeks later I tried to RDP to my laptop with the following results:
- RDP prompted for user credentials
- RDP connection established
- Black screen presented with no keyboard or mouse feedback
- After approx. 30 secs the connection is disconnected and WiFi connection on laptop is disconnected from the network
- Can not RDP or ping the laptop as WiFi has been dropped
After figuring out that the laptop worked perfectly with RDP via Ethernet I determined that it was nothing to do with the OS and narrowed it down to a WiFi issue.
I then preceded to uninstall Proset 17.14.0 and attempted to RDP via WiFi and it started working again.
I really find Proset useful for seeing advanced information about WiFi networks and would like to keep the software installed on my PC.
I thought I would mention my experience and hopefully the Intel team can look at this issue between RDP and Proset and WiFi NICs.
FYI my laptop is a Lenovo Helix 1st Gen with Windows 8.1 Pro x64 fully patched.
Thanks.